As of July 2018
1 Purview and Provider
§ 1.1 These general terms and conditions apply to business customers only, (§ 14 BGB), referred to in the following as “business customers” who order via internet platforms like www.ipnetshop.de, www.mindetecstore.com or by telephone, in writing or based on an offer. The websites mentioned above are administered and owned by TITAN Commerce Continental Services GmbH, Gottlieb Daimler Str. 13, 35440 Linden (HRB Gießen 3560, Owners Harald Baums and Hans-Georg Bieschke). These terms and conditions do not apply to individual consumers, (“Verbraucher”, §13 BGB), please note the special terms and conditions for individual consumers.
§ 1.2 “Products” within the scope of this terms and conditions are all items that are offered by the company TITAN Commerce.
§ 1.3 The general terms and conditions, that are available on the website on the day of order, apply.
§ 1.4 With the order, the purchaser accepts these terms and conditions.
2 Contract Creation
§ 2.1 Every order represents an offer to us to conclude a contract. When an order is placed in one of our online shops an order confirmation in writing or via email will be sent out.
§ 2.2 Acceptance of your offer by TITAN Commerce can be expressed by the delivery of the items or the confirmation to the customer in any other way, for instance by transport information sent by e-mail confirming the acceptance of the customer’s order. With this acceptance the contract is concluded. If the customer orders a service, the acceptance of the application is declared by providing the service or by confirming the order in a written statement.
§ 2.3 A contract is not concluded when an offer by the company TITAN Commerce contains typing errors or any other false data concerning properties or the price of the product.
3 Delivery Restrictions and Rearrangements
§ 3.1 If not expressed differently all offers by Titan are “while stock lasts.” The presentation of the products in the online shop does not constitute a binding offer from TITAN Commerce. Written offers are valid as long as stated on the respective offer.
§ 3.2 TITAN Commerce reserves the rights, due to the rapid advancement of technical equipment, to deliver products for the same price, which differ from the product description as long as performance and properties that are described in the offer are matched or exceeded.
§ 3.3 When the ordered product or a similar item is not available because TITAN Commerce cannot be supplied by the distributor, TITAN Commerce has the right to rescind the contract. In this case, TITAN Commerce will inform the customer immediately, that the delivery is not possible. If the purchase price is already paid, it will be refunded immediately.
4 Prices and Shipping Charges
§ 4.1 All listed prices for business customers are net prices.
§ 4.2 All associated shipping costs will be displayed at the end of the ordering process or listed in the individual offer. The customer is responsible to abide to any relevant customs and import regulations of the destination country. Applicable customs and/or taxes are the responsibility of the customer.
5 Terms of Payment
§ 5.1 The business customer may pay the purchase price in advance by bank transfer to the account specified in the order confirmation, by PayPal, or by Credit Card. For international payment by PayPal business customers may be charged additional transaction cost. These are shown on the underlying offer.
§ 5.2 The purchase price is due immediately. For every bank transfer the order number / invoice number must be indicated. If the payment is not received within fourteen days after receiving the order confirmation, TITAN Commerce will set a grace period of an additional seven days in which the payment has to be made. If the money not received within this period TITAN Commerce may cancel the order.
§ 5.3 Should the customer fall behind on payment, TITAN Commerce is authorized to charge default interest at a rate of eight percentage points above the prime rate per annum. If TITAN Commerce is able to prove that a higher damage is caused by default, TITAN Commerce is authorized to claim it.
§ 5.4 The business customer is only permitted to offset against the claim for payment by TITAN Commerce, if his counterclaims are legally established or recognized by TITAN Commerce.
§ 5.5 The business customer may only claim a right of retention when his counterclaim is based on the same contractual relationship and is undisputed or legally binding.
§ 6.1 The place of fulfillment for all orders is Linden, Germany. The products can be delivered on the customers own risk, to the destination determined by the business customer and given delivery address. Permissible are generally delivery addresses in Germany and the European Union. For further delivery addresses please refer to the respective stores and their shipping conditions or request them in advance from TITAN Commerce.
§ 6.2 TITAN Commerce is not obligated to deliver in the case of force majeure. If the purchase price is already paid, it will be refunded immediately.
§ 6.3 TITAN Commerce may refuse fulfilment if this requires an effort, which, considering the content of the purchase contract and the principle of good faith in the interests of the business customer in the completion of the purchase agreement would be disproportionate.
§ 6.4 Should the delivery of goods fail, TITAN Commerce is not obligated to deliver a second time. If the purchase price is already paid, it will be refunded immediately. If a redelivery is agreed upon, the business customer is to bear the incurred cost.
§ 6.5 If TITAN Commerce does not deliver the products or not according to the contract, the customer shall set a deadline of two weeks to provide the fulfilment. After expiration of this grace period, the business customer is authorized to withdraw from the contract.
7 Title Retention
§ 7.1 TITAN Commerce reserves the ownership of the delivered products ("retained goods") until the purchase price is fully paid.
§ 7.2 The business customer can sell the retained goods in the ordinary course of business. He is not authorized to dispose of, in particular with chattel mortgage, pledge, bulk sellor make a clearance sale of the retained goods.
§ 7.3 When the business customer becomes insolvent or is there an application in the field of commencement of the insolvency of his assets, the business customer is not allowed to dispose of the retained goods and we may disclose the transfers of the business customer, to withdraw from the contract and demand the immediate return of the goods. To surrender TITAN’s retained goods, the business customer shall store the retained goods separately from other goods of the business customer, in order to identify our deliveries under retention of title, to refrain from any disposition of property, and to hand over a list of the retained goods.
8 Return of Products
As far as TITAN Commerce sold the products to tradespeople, who use these products for their commercial or self-employed function themselves, shall have no right to return these goods. Insofar as TITAN Commerce in this case accepts a return of products based on goodwill, the business customer has to send back the products in the original condition and in the original undamaged packaging. The business customer bears the cost and the risk of return.
§ 9.1 If, at the transfer of perils, a product has not the agreed quality, TITAN Commerce can decide whether the defect will be repaired or the product will be replaced. If TITAN Commerce exchanges parts, these will pass, without compensation, into the ownership of TITAN Commerce.
§ 9.2 Both in case of repair as well as replacement of the product, the customer is required to return the product at the expense of TITAN Commerce to the specified address of the company under the specification of the particular order number.
§ 9.3 If the repair or the replacement is not done within a reasonable period of time, the business customer is authorized to reduce the purchase price. Additionally if there is not only a no serious defect the business customer is authorized to resign the contract. Furthermore the business Customer must allow at least three attempts of rectification. This does not apply when repeated repair attempts are unacceptable in particular cases or the repair is unjustifiably delayed by TITAN Commerce.
§ 9.4 In case of claims of damage or compensation § 11 “liability” applies. The only exception is the case of fraudulent concealment of a defect. The warranty expires 24 months after delivery.
§ 9.5 No claims can be made if a defect is because the business customer or a third party without the consent of TITAN Commerce changed, misused or improperly repaired any of the products. The same applies if said products are not installed, operated or maintained according to the guidelines of the manufacturer. No claims can be made if the product is used in an atypical, excessive or commercial manner. Repairs and replacements for devices that are rented professionally to third parties are billed with a flat fee of 70% of the net purchase price of the product.
§ 9.6 If a defect is claimed wrongfully, TITAN Commerce is authorized to demand compensation for the incurred expenses.
§ 9.7 As far as the business customer is part of the supply chain (according to § 478 BGB), the rights granted under §§ 478, 479 BGB remain unaffected. The business customer has to pass on immediately each claim of a defect, which is reported to him by retailers or resellers, to TITAN Commerce.
§ 9.8 Certain parts of products offered by TITAN are wear parts (for example sensors, contacts, etc.). The wear due to the use of these parts is not within the scope of the warranty.
TITAN Commerce is committed to treat all operating and business secrets of business customers as confidential, if the business customer has marked them or they are clearly identified as such.
§ 11.1 In the case of simple negligence TITAN Commerce is only liable, if the company violated essential contractual obligations (cardinal obligations). In addition, TITAN Commerce is liable for negligence if the damage is due to a risk solely manageable by TITAN Commerce. In both cases, the compensation is limited to the reason and the amount of the damage – a damage, of which an occurrence is reasonably predictable at the conclusion of the contract and the circumstances known at this time. The replacement of pure economic loss, such as loss of profits or loss of production is limited by the general principles of good faith, such as when the amount of loss is disproportionate to the amount of compensation for the products.
§ 11.2 Any personal liability of legal representatives, retainers and employees of TITAN commerce is precluded for damage caused by simple negligence.
§ 11.3 Regardless of fault, TITAN Commerce is liable for fraudulent concealment of a defect or if the company has issued a guarantee.
§ 11.4 For competing claims, the provisions of this clause shall apply accordingly. A further liability is excluded for TITAN Commerce.
§ 11.5 The limitations of § 11 shall not apply to injury of life, body and health as well as claims under the Produkthaftungsgesetz (Product Liability Act).
12 Use of Data
By the conclusion of the contract the business customer declares his agreement that TITAN Commerce is allowed to store his personal data and to use them to handle his order. The business customer is authorized to request information about the extent and purpose of the data collection.
He is authorized to object to the use or transfer of his data for promotion, as well as to request information, correction, blocking or deletion of stored personal data, unless they are required for further unfinished orders. The contractual text of the order will not be stored permanently. Please keep all documents and messages that you receive carefully.
13 International Shipping
TITAN Commerce points out that for the export of products additional German and foreign laws, customs and import regulations as well as authorization requirements of the relevant authorities may apply, which the business customer has to inform himself about.
14 Applicable Law and Jurisdiction
§ 14.1 All contracts concluded with TITAN Commerce governed exclusively by the laws of the Federal Republic of Germany under exclusion of the CISG.
§ 14.2 Exclusive venue for all disputes in connection with the present business are the courts of law in Giessen.
§ 15.1 If any provision of these Terms and Conditions is or becomes invalid, this shall not affect the validity of the remaining provisions.
§ 15.2 TITAN Commerce is authorized to provide individual commitments by third parties.
§ 15.3 The business customer is not authorized to transfer claims under this Agreement to a third party.
§ 15.4 All notifications or statements that are made to TITAN Commerce, are only effective if they are directed in written form to the address given in the imprint of the company.
§ 15.5 In the case of a legal dispute or similar instances, we ask that you avoid unnecessary litigation and costs and rather contact us in advance. The cost note of a lawyer's warning without previous contact will be denied as unfounded due to the duty to mitigate damages.
§ 15.6 We only accept invoice corrections for 90 days after the order date. Fiduciary changes to invoices require an official document that confirms that the desired change was already in effect at the original order date.
(Terms and conditions for business customers, as of July 2019)
 BGB – Bürgerliches Gesetzbuch / Civil Law Code
 BGB – Bürgerliches Gesetzbuch / Civil Law Code
 BGB – Bürgerliches Gesetzbuch / Civil Law Code
 United Nations Convention on Contracts for the International Sale of Goods
(As of June 2019)
Thank you for visiting our online shop. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data.
1. Access data and hosting
You may visit our website without revealing any personal information. With every visit on the website, the web server stores automatically only a so-called server log file which contains e.g. the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request.
These access data are analysed exclusively for the purpose of ensuring the smooth operation of the website and improving our offer. This serves according to art. 6 (1) 1 lit f GDPR the protection of our legitimate interests in the proper presentation of our offer that are overriding in the process of balancing of interests. All access data are deleted no later than seven days after the end of your visit on our website.
Third-party hosting services
Data are also processed by a third-party provider that we have engaged to render hosting and website presentation services on our behalf. This provider processes on its servers all data that are collected in the manner specified below when you visit our website or fill in forms made available for this purpose in our online shop. Data are processed on other servers only in the scope described herein.
This service provider is based in an EU or EEA member state.
2. Data collection and use for processing the contract and for opening a customer account
We collect personal data that you voluntarily submit to us when you place an order, contact us (e.g. via contact form or by email) or open a customer account with us. Mandatory fields are marked as such because we absolutely need those data to perform the contract or process your contact request or open your customer account, and you would otherwise not be able to complete your order and/or create your customer account or send the contact request. It is evident in each input form what data are collected. We use the data that you disclose to us to perform the contract and process your enquiries according to art. 6 (1) 1 lit b GDPR. Upon completion of the contract or deletion of your customer account, any further processing of your data will be restricted, and your data will be deleted upon expiry of the retention period applicable under relevant regulations, unless you expressly consent to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by law, of which we inform you in this notice. Your customer account can be deleted at any time. For this purpose you can either send a message to the contact option specified below or use the relevant function available in the customer account.
3. Transfer of data
We disclose your data to the shipping company in the scope required for the delivery of the ordered goods according to art. 6 (1) 1 lit. b GDPR. Depending on the payment service provider you have selected during the ordering process, we disclose the payment details collected for order processing purposes to the bank commissioned to handle the payment and, as the case may be, to the payment service provider commissioned by us or to the selected payment service. Some of those data are collected by the selected payment service providers themselves if you open an account with them. In such a case, during the ordering process, you must register with your payment service provider using your access data. In this respect, the privacy notice of the relevant payment service provider applies.
Disclosure of data to a shipping provider
If, when or after placing your order, you have given your express consent to us doing so, we disclose your e-mail address to the selected shipping provider based on that consent according to art. 6 (1) 1 lit. a GDPR, in order to enable the shipping provider to contact you to advise you of the delivery or agree with you the delivery details.
You may revoke your consent at any time by sending a message to the contact option described below or by directly notifying the shipping provider at the contact address specified below. After you revoke your consent, we will delete the data disclosed for this purpose, unless you expressly consent to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.
DHL Paket GmbH
4. Email newsletter and postal advertisement
E-mail advertising if you subscribe to the newsletter
If you subscribe to our newsletter, we will regularly send you our e-mail newsletter based on your consent according to art. 6 (1) 1 lit a GDPR, using the data required or disclosed by you separately for this purpose.
You may unsubscribe from the newsletter service at any time. For this purpose you can either send a message to the contact option specified below or use the opt-out link in the newsletter. Upon unsubscription, we will delete your email address unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.
E-mail advertising if you do not subscribe to the newsletter and your right to opt out
If we receive your e-mail address in connection with the sale of a product or service and you have not opted out and you are not a consumer who has his habitual residence in Poland, we reserve the right to regularly email you offers for products from our product range that are similar to those you have already purchased. This serves the protection of our legitimate interests in promoting and advertising our products to customers that are overriding in the process of balancing of interests.
You can opt out of this use of your email address at any time by sending a message to the contact option specified below or by using the opt-out link in the advertising email, without incurring any costs beyond the cost of transfer calculated at the base rates.
Postal advertising and your right to opt out
Unless you have not opted-out or you are a consumer who consumer has his habitual residence in Spain, we reserve the right to use your first and last name and your postal address for our advertising purposes, e.g. for sending interesting offers and information about our products by post. This serves the protection of our legitimate interests in promoting and advertising our products to customers according to art. 6 (1) 1 lit. f GDPR that are overriding in the process of balancing of interests.
The advertisements are sent to you by our service provider who processes data on our behalf and to whom we disclose your data for this purpose.
You can opt out of the storage and use of your data for these purposes at any time by sending a message to the contact option specified below.
5. Use of data for payment processing
In cases where we make deliveries before payment, e.g. in the case of a purchase on invoice, we will have to obtain information about your identity and creditworthiness using the services of specialised service providers (credit reference agencies) for the purpose of contract formation according to art. 22 (2) lit a GDPR. To this end, we will transfer your personal data needed for the credit assessment to the following company(ies):
Creditreform Boniversum GmbH
In this process, we will apply appropriate measures to respect your rights, freedoms and legitimate interests. You can contact us via the contact option specified below to present your position and contest the decision.
If you select the "buy in instalments" option and grant the consent required for this purpose according to art. 6 (1) 1 lit a GDPR, your personal data (first and last name, address, email, telephone number, date of birth, IP address, sex) and the necessary transaction data (purchased item, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and time) will be transferred to our partner PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg for the purpose of effecting the payment under the aforesaid method.
Our partner PayPal (Europe) S.à r.l. et Cie, S.C.A. uses the information it obtains about the statistical probability of default for making a well-balanced decision about the establishment, performance or termination of the contractual relationship. You can contact our partner PayPal (Europe) S.à r.l. et Cie, S.C.A. to present your standpoint and contest the decision.
The consent to the disclosure of data granted during the ordering process may be revoked with effect for the future by notifying us at any time, also without specifying the reasons for the revocation.
6. Integration of the Trusted Shops Trustbadge
We have integrated the Trusted Shops Trustbadge on this website in order to display the reviews collected using the Trusted Shops system.
This serves the protection of our legitimate interests in the optimal marketing of our offer according to art. 6 (1) 1 lit f GDPR that are overriding in the process of balancing of interests. The Trustbadge and the advertised trust badge services are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.
With every use of the Trustbadge, the web server automatically saves a so-called server log file which contains e.g. your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data), and documents the request. Those access data are not analysed and are automatically overwritten no later than seven days after the end of your website visit.
Other personal data are transferred to Trusted Shops only if you decide to use or have already registered to use Trusted Shops products after placing an order. In such a case, the contract concluded between you and Trusted Shops applies.
7. Cookies and web-analysis
Please note that disabling cookies may limit your access to some features of our website.
Using of Google (Universal) Analytics for web analytics
Insofar as you have given your consent according to art. 6 (1) 1 lit a GDPR, this website uses Google (Universal) Analytics, a web analytics service provided by Google LLC (www.google.com) for the purpose of website analytics. Google (Universal) Analytics uses methods, like e.g. cookies, that enable an analysis of your use of the website. The information collected automatically by cookies about your use of this website are as a rule transmitted to and stored on a Google server in the United States. At the same time, as IP anonymisation is enabled on this website, the IP address will be shortened before being transmitted within the area of member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address will be sent to a Google server in the USA and shortened there. Generally, Google does not associate the anonymised IP address, transmitted from your browser through Google Analytics, with any other data held by Google.
Google LLC is headquartered in the USA and is certified to the EU-US-Privacy Shield. You will see the up-to-date certificate here. Based on this agreement between the USA and the European Commission, the latter has recognised entities certified to the Privacy Shield as those ensuring an adequate level of data protection.
You may revoke your consent at any time with future effect by downloading and installing the browser plug that is available at the following link: prevents the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google.
Alternatively to the browser plugin, you may click this link, to prevent Google Analytics from recording your data on this website in the future. In this process, an opt-out cookie will be stored on your end-user device. If you clear your cookies, you will be asked to provide your consent again.
8. Advertisement for marketing purposes
Google AdWords remarketing
We use Google AdWords to advertise our website in Google search results and on third-party websites. For this purpose, when you visit our website, the so-called remarketing cookie of Google is set on your browser, which allows the automatic displaying of interest-based advertising using a pseudonymous cookie ID and information about your website visits. This serves the protection of our legitimate interests in the optimal marketing of our website according to art. 6 (1) 1 lit f GDPR that are overriding in the process of balancing of interests.
Any data processing that goes beyond that scope takes place only if you have allowed Google to associate your web and app browsing history with your Google account and to use information from your Google account to personalise ads that you see across the web. If, in such a case, you visit our website while being signed in to Google, Google will use your data together with Google Analytics data to build and define audience lists for cross-device remarketing. For this purpose, Google will temporarily join your data with Google Analytics data to build audiences.
Google AdWords remarketing is offered by Google LLC (www.google.com). Google LLC is headquartered in the USA und and is certified to the EU-US-Privacy Shield. You will see the up-to-date certificate here. Based on this agreement between the USA and the European Commission, the latter has recognised entities certified to the Privacy Shield as those ensuring an adequate level of data protection.
You can disable the remarketing cookie via this link. In addition, you can obtain information about the setting of cookies from the Digital Advertising Alliance and accordingly adapt the settings of your browser.
9. Social media plugins
Using of social network plugins of Facebook, Google, Twitter
Our website uses so-called social network plugins (“plugins”).
If you call a page of our website that contains such a plugin, your browser will establish a direct link to the servers of Facebook, Google, Twitter or Instagram. Then, the content of the plugin will be transferred by the relevant provider directly to your browser and integrated within the page you are viewing. This allows the providers to obtain information that you viewed the page of our website in your browser, also if you do not have an account with the relevant provider or are currently not signed in. This information (including your IP address) will be sent from your browser directly to the relevant provider’s server (which may be in the USA) and stored there. If you have signed in to your social network account, the providers will be able to directly attribute your visit to our website to your social network account. If you interact with the plugins, e.g. click the 'Like' or 'Share' button, this information will be also sent directly to the provider’s server and stored there. In addition, the information will be published on the social network page and your contacts will be able to see it. This serves the protection of our legitimate interests in the optimal marketing of our website according to art. 6 (1) 1 lit f GDPR that are overriding in the process of balancing of interests.
To find out more about the purpose and scope of collection, further processing and use of the data by the Providers, and to learn about the available contact options and your rights in this respect and how you can customise your browser to better protect your privacy, please see the data privacy policies of the providers:
If you do not want the social networks to attribute the data collected through our website directly to your social network account, you must sign out of the relevant account before visiting our website. You may also use add-ons for your browser, e.g. the "NoScript" script blocker (http://noscript.net/), to stop plugins.
10. Sending rating reminders by email
Rating reminder by Trusted Shops
If, when or after placing your order, you have given us your express consent to doing so according to art. 6 (1) 1 lit a GDPR, we will disclose your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne, Germany (www.trustedshops.com), so that they can email you a rating reminder.
You may revoke your consent at any time by sending a message to the contact option specified below or directly to Trusted Shops.
11. Other plugins
We also use the following plugins:
Botengine CRM bot module
One Signal Push Notification
The above links provide you with information of the provider regarding the use of the transmitted data for these plugins.
12. Contact possibilities and your rights
You are entitled to be obtain free-of-charge information concerning data stored about your person and, as the case may be, to correct, restrict the processing, enable the portability of, or delete those data.
If you have any questions about how we collect, process or use your personal data, want to enquire about, correct, block or delete your data, or withdraw any consents you have given, or opt-out of any particular data use, please contact us directly using the contact data provided in our site notice.
You may also submit a complaint to the responsible data protection supervisory authority.
Right to object
If we process personal data as described above to protect our legitimate interests that are overriding in the process of balancing of interests, you may object to such data processing with future effect. If your data are processed for direct marketing purposes, you may exercise this right at any time as described above. If your data are processed for other purposes, you have the right to object only on grounds relating to your particular situation.
After you have exercised your right to object, we will no longer process your personal data for such purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.
This does not apply to the processing of personal data for direct marketing purposes. In such a case we will no longer process your personal data for such purposes.